Your data
Delete your account
You can delete your ObjectiveDone account at any time, and you do not have to ask us to do it. Deletion is permanent: it removes your account and the personal data attached to it, rather than switching it off.
In the app: Profile → Delete accountOr email support@objectivedone.comPermanent — there is no undo
The short version
Two ways to do it, and one of them takes about thirty seconds.
- In the app: Profile → Delete account. It happens immediately.
- Without the app: email us from your account address and we will do it for you.
- It is permanent. There is no undo, and we cannot restore a deleted account.
- Your cards stop resolving, so any link or NFC tag you handed out goes dead.
1. Delete it yourself, in the app
This is the fastest route and the one we recommend, because it happens immediately and needs nothing from us.
- Open ObjectiveDone and go to the Profile tab.
- Scroll to Delete account.
- Read the confirmation screen — it lists what is about to be removed.
- Confirm. Your account is deleted and the app signs you out.
We ask you to confirm, and that is on purpose
A single mis-tap should not be able to destroy your network. The confirmation step is not us trying to talk you out of it — once you confirm, nothing is held back and nothing is recoverable.
2. Request it by email, if you no longer have the app
If you have uninstalled the app, changed phone, or cannot sign in, write to support@objectivedone.com and ask us to delete your account.
Send it from the email address on the account, or include the phone number the account uses. We are not able to delete an account on the word of somebody we cannot tie to it — that protection cuts both ways, and it is the reason we may come back to you with one verification question before we act.
- We acknowledge the request within 2 working days.
- We complete the deletion within 7 days of verifying who you are.
- We email you once it is done.
3. What is deleted
Deleting your account removes your account record and everything that hangs off it. In database terms every personal table is defined to cascade from your user row, so this is one delete rather than a list of them — which is what makes it reliable.
| What | What happens |
|---|---|
| Your profile | Deleted — name, email, phone number, settings |
| Your cards | Deleted, and their public links stop working |
| Your contacts | Deleted, including anyone you imported from your phone book |
| Voice memos and transcripts | Deleted, including the stored audio files |
| Notes, reminders and follow-ups | Deleted |
| AI concierge conversations | Deleted |
| Photos you uploaded | Deleted — profile photo, logo, cover images, scanned cards |
| Your sign-in credentials | Deleted — the account can no longer be signed in to |
Your card links go dead
This surprises people, so it is worth saying plainly: a card link you printed on a business card, saved into an NFC tag, or sent to somebody will stop resolving. If you want to keep a record of your own card, export or screenshot it before you delete.
4. What we keep, and why
A small amount of information survives deletion. Every item here is kept because the law requires it or because deleting it would damage somebody else, and none of it is used to build a profile of you.
| What | Why | How long |
|---|---|---|
| Billing and tax records, if you ever paid us | Indian tax and accounting law requires invoices to be retained | As required by law |
| Security and abuse logs | So a deleted account cannot be used to wipe the evidence of abuse | Up to 12 months |
| A record that a deletion happened | So we can prove we acted on your request | Retained |
| Contact details somebody else saved about you | If another member saved you as their contact, that record is theirs, not yours — the same way a phone book entry is | Held by that member |
Backups are the ordinary exception: deleted data can persist in encrypted backups for a short window before those rotate out. It is not restored to the live system, and it is not accessible to anybody.
5. If you only want to delete some of it
You do not have to delete the whole account to remove data. Inside the app you can delete an individual contact, a recording, a note or a card, and each of those is a real delete too.
You can also turn a card off rather than delete it, which stops its link resolving while keeping the content. If what you actually want is "stop showing me to people", that is usually the better move.
6. Your other rights
Deletion is one of several rights you have. You can also ask for a copy of your data, ask us to correct it, or withdraw a consent you gave earlier. Those are set out in full in the privacy policy, together with the Grievance Officer you can escalate to under the DPDP Act if we do not deal with you properly.
Questions about any of this go to support@objectivedone.com.